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Q: (18765)

Dear CAIG,

Windows running on my Microsoft Surface Pro computer often does not see the SDXC card inserted in its SDXC socket.  I don’t know what the problem is.  But it might be poor contact between the card and the socket connectors.  The socket connectors are not accessible since they are enclosed in the computer.

Thank you,
Jay

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Posted by Dr-DeoxIT® (Questions: 68, Answers: 81)
Asked on May 19, 2020 2:38 pm
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Private answer

A:

Hello Jay,

You just need to treat the SDXC card contacts. Once you insert into computer slot, the DeoxIT® will migrate and clean/treat the contacts inside the computer.
That’s one more unique characteristic of our products over any other, :-)

Best regards,
Dr. DeoxIT®

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Posted by Dr-DeoxIT® (Questions: 68, Answers: 81)
Answered on May 19, 2020 3:56 pm
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Thanks, one more question. The applicators on the DeoxIT®, #D100L-CPK (Cell Phone Connector Cleaner) and the DeoxIT®, #D100L-2DB (Brush) both look like they could reach the enclosed contacts. But instructions on both say to wipe off excess. I don't know how I would do that. Is there way? Please take a look at the attached pictures and let me know what you think. The problem I have occurs with any SDXC card. So if the problem is a poor connection, it must be with the contacts inside the slot. --Jay,

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Posted by Dr-DeoxIT® (Questions: 68, Answers: 81)
Answered on May 19, 2020 3:43 pm
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Private answer

A:

Hello Jay,

You can apply one of our DeoxIT® product to the metal contacts.  Just brush on, then wipe off excess.
You can use the DeoxIT® on all metal contacts.

On computers, common contact problems are on the display card (video card) edge connectors.  Same procedure, brush on and wipe excess off.
You can also use on audio/video connections, flashlight batteries, light bulbs, phones, headphone jacks, etc.

A few recommendations:

https://caig.com/product/deoxit-d100l-cpk/
https://caig.com/product/deoxit-d100l-2db/
https://caig.com/product/deoxit-emergency-survival-kit-k-deo-esk/

Best regards,
Dr. DeoxIT®

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Posted by Dr-DeoxIT® (Questions: 68, Answers: 81)
Answered on May 19, 2020 2:39 pm